KEEPSAKESUPPLY.COM STORE POLICY


Unless otherwise noted, the products and services listed on the KeepSakeSupply.com are offered and sold to you by KeepSakeSupply.com, and as such, are provided in accordance with terms and conditions that KeepSakeSupply.com  has established.

By ordering products or services through KeepSakeSupply.com, you are indicating your agreement to be bound by this Store Policy, including the
Legal Terms and Conditions set forth below. Please read this page carefully.

Orders.
Orders are subject to acceptance by KeepSakeSupply.com

When ordering from KeepSakeSupply.com, you will enter a part of the Web Site protected by SSL encryption technology. The Web Site employs GeoTrust, an industry standard encryption technology, to help ensure that your information does not get into the wrong hands. Whenever KeepSakeSupply.com transmits credit card information, we use a secure transmission method that helps ensure the security of your information. In order to protect your information and help ensure a safe shopping experience.

Payment.
KeepSakeSupply.com only accepts credit cards from the following companies:
American Express, MasterCard and Visa.  P.O and Company Checks are subject to credit approval

Return policy.
All sales are final. Returns are only for defective products, and all returns are subject to the terms of KeepSakeSupply.com Warranty Policy located below.

Shipping Charges.
Shipping options and pricing will be listed on your Order form.

Privacy.
KeepSakeSupply.com may ask you for certain information (such as your credit card number and expiration date) when you order products from KeepSakeSupply.com. KeepSakeSupply.com may use this information for processing your order and may share this information with credit card processing companies, RIM, and any other third party that may need the information in order for your order to be processed. These organizations have their own privacy and data collection practices. KeepSakeSupply.com has no responsibility for these independent policies. Please see KeepSakeSupply.com's
Privacy Policy for further details regarding KeepSakeSupply.com's use of information you supply.

SALES TERMS & CONDITIONS

Webstore.
This page states the terms and conditions under which you may use KeepSakeSupply.com. Please read this page carefully. If you do not accept these terms and conditions, do not order products or services through KeepSakeSupply.com. By ordering products or services through KeepSakeSupply.com, you are indicating your acceptance to be bound by these terms and conditions and KeepSakeSupply.com
Terms of Use. KeepSakeSupply.com may revise these terms and conditions at any time by posting an update to this page. The terms "you" and "user" as used herein refer to all individuals and/or entities ordering products or services through KeepSakeSupply.com for any reason.

Third Party Links.
KeepSakeSupply.com contains links to third-party web sites. These links are not an endorsement by KeepSakeSupply.com of the content of such third-party web sites. KeepSakeSupply.com is not responsible for the content of the third-party web sites and does not make any representations regarding the content or accuracy of materials on such third-party web sites. If you decide to access third-party web sites, you do so at you own risk.

KeepSakeSupply.com cannot ensure that you will be satisfied with any products or services that you purchase from the KeepSakeSupply.com. KeepSakeSupply.com does not endorse any of these products, nor has KeepSakeSupply.com taken any steps to confirm the accuracy or reliability of any of the information contained on the third-party sites. KeepSakeSupply.com  does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby waive any claim against KeepSakeSupply.com  with respect to such sites. KeepSakeSupply.com strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.

Errors.
Pictures are shown for convenience only. KeepSakeSupply.com will not be responsible for typographical or other errors or omissions regarding prices or other information.

Prices & Availability.
Prices are in U.S. dollars. Promotional offers and prices are for a limited time. Prices and configurations are subject to change without notice and do not include shipping and handling charges or applicable taxes and duties.

Credit Card Information.
If you choose to purchase a product online using a credit card, you accept all risks associated with doing so, including the risk that your credit card number or other information could be intercepted in transit. You understand that KeepSakeSupply.com will not be liable for any charges which may be made on your credit card as a result of interception, or any other misuse of your credit card or information transmitted or mis-transmitted to KeepSakeSupply.com.

Shipping Charges, Taxes, and Duties.
Separate charges for shipping and handling apply. You are responsible for sales and all other taxes and duties associated with the order, however designated, except for our excise taxes and taxes on our net income. If applicable, a separate charge for taxes and duties will be shown on the invoice.


Lost and/or Damage Claim.
All products are shipped FOB origination. Customers are responsible for all lost and/or damage due to shipping. Customers who choose FedEx as shipping method may file lost and/or damage claim(s) directly from KeepSakeSupply.com. Customers who choose US Postal Service do not qualify for any claim due to shipping lost and/or damage.

WARRANTIES

Warranties, if any, for products are solely those offered by manufacture. KeepSakeSupply.com PROVIDES KeepSakeSupply.com AND THE PRODUCTS OFFERED THEREIN ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. KEEPSAKESUPPLY.COM, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THAT THE ABOVE EXTENSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIAL LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

 

Software.
Any software is provided subject to the license agreement that is part of the package. You agree that you will be bound by the license agreement once the package is opened or its seal is broken. KeepSakeSupply.com does not warrant any software under this Store Policy. Warranties, if any, for the software are contained in the license agreement that governs its purchase and use.


Products.
KeepSakeSupply.com and KeepSakeSupply.com may revise or discontinue products at any time.

Limitation of Liability.
UNDER NO CIRCUMSTANCES SHALL KeepSakeSupply.com BE LIABLE IN ANY WAY TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR RELIANCE DAMAGES IN CONNECTION WITH THE SALE OF PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF USE OF HARDWARE PRODUCTS OR ANY ASSOCIATED PERIPHERALS, DOWN-TIME, CHARGES FOR YOUR TIME AND EFFORT WHETHER OR NOT FORESEEABLE AND WHETHER OR NOT BASED ON BREACH OF WARRANTY, CONTRACT OR NEGLIGENCE, EVEN IF KeepSakeSupply.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

In-Warranty: Products that manufactured by KeepSakeSupply.com

1.1    KeepSakeSupply.com warrants that the articles delivered hereunder shall be FREE from defects in material, workmanship, and fabrication. KEEPSAKESUPPLY.COM MAKES NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR INTENDED PURPOSE) OR STATUTORY, OTHER THAN THE FOREGOING EXPRESS WARRANTY. Failure of Buyer to submit any claim hereunder within thirty (30) days after receipt of such articles shall be an admission by the Buyer and conclusive proof that such articles are in every respect as warranted and shall release the Company from any and all claims for damage or loss sustained by Buyer. In the event Buyer timely submits a claim for breach of warranty, the parties agree that Buyer’s sole and exclusive remedy shall be the repair or replacement of such defective articles. In no event shall KeepSakeSupply.com be liable for incidental or consequential damages.

 

1.2     KeepSakeSupply.com warrants the Hardware Products against defects in materials and workmanship under normal use and service for nighty (90) days from the date of shipment from KeepSakeSupply.com’s facility. KeepSakeSupply.com warrants the Software Products (including Software Keys) against defects in materials and workmanship under normal use and service for thirty (30) days from the date of shipment from KeepSakeSupply.com’s facility. In case of failure, KeepSakeSupply.com’s liability shall be limited to furnishing, but not installing, necessary repair parts or, at the option of KeepSakeSupply.com, to repairing the defective Product at its plant, providing the equipment is returned at Buyer’s expense. KeepSakeSupply.com will pay the freight costs associated with returning the Products to the Buyer. The warranty period for a repaired or replacement Product is ninety (90) days or the balance of the term of the original warranty period, whichever is longer. KeepSakeSupply.com makes no other warranties, express or implied, with respect to its Products and further disclaims any other such warranties, including any warranty of merchantability or fitness for a particular purpose. In no event shall KeepSakeSupply.com be liable for incidental or consequential damages or for the loss of profit, revenue, or data even if it has been advised of the possibility of such damages. The sole obligation and liability of KeepSakeSupply.com shall be to repair and/or replace, at the discretion of KeepSakeSupply.com, defective Products or parts thereof returned to the service facility of KeepSakeSupply.com following written notice of the defect given by Buyer during the warranty period and within ten (10) days of discovery thereof.

 

1.3   If KeepSakeSupply.com provides third-party products, KeepSakeSupply.com’s warranty on such third-party products shall be limited to the “pass through” of the manufacturer’s warranty. In addition, the workmanship performed by KeepSakeSupply.com to connect such third-party devices to Products or Systems shall be subject to the warranty period stated within this Section 11.

 

1.4    Terminations or communication cables not supplied by KeepSakeSupply.com are not warranted, and use of such cables may void the standard Product warranty. In addition, Buyer accepts full responsibility for the manufacture and installation of any such cables, and Buyer is solely liable for their proper operation.

 

1.5    The warranty contained in this Section 11 shall be void and of no effect or validity unless Buyer has complied with the following conditions:

 

1.5.1     Buyer has installed the Products in accordance with KeepSakeSupply.com’s installation specifications, has used the Products in accordance with KeepSakeSupply.com’s technical documentation, and has performed inspections as prescribed in KeepSakeSupply.com’s service manual, including prompt replacement or repair of defective parts.

 

1.5.2     The Products, or parts thereof, have not been subjected to any misuse, alteration, neglect, or accident and have not been repaired by any person other than by an employee or an authorized representative of KeepSakeSupply.com.

 

1.6   All services provided by KeepSakeSupply.com, including repairs and installations, are warranted to be free of defects in workmanship for a period of ninety (30) days from the date of service. In case of failure, KeepSakeSupply.com’s liability shall be limited to furnishing the necessary materials and labor to replace or repair only those parts supplied by KeepSakeSupply.com.

 

1.7   During the warranty period, KeepSakeSupply.com shall pay all labor costs of repairing or replacing any defective or noncomplying Product, provided, however, that Buyer shall pay KeepSakeSupply.com for all actual labor costs incurred, including travel and living expenses, if any, should KeepSakeSupply.com determine that a Product which KeepSakeSupply.com has been requested to repair or replace under the warranties herein has failed to operate as warranted due solely to Buyer’s actions or due to Buyer’s failure to properly operate the Product.

 

1.8   The optional KeepSakeSupply.com Extended Warranty provides the same coverage as KeepSakeSupply.com Standard Warranty but extends the warranty for a specific period of time.

 

1.9   The Standard and Extended Warranty periods noted above only cover those items that are listed on KeepSakeSupply.com Price List. KeepSakeSupply.com will also offer to quote extended warranties, if available, for Third-Party Manufacturer-supplied subsystems for a period concurrent with the third-party Standard and Extended Warranty periods.

 

RETURNED EQUIPMENT

1.1    Returns For Repair

 

1.1.1     Any Product to be returned to KeepSakeSupply.com for repair, upgrade, or exchange must have a Return Material Authorization (RMA) number assigned before shipment to KeepSakeSupply.com. The RMA number must be referenced on all documents accompanying the returned Product, as well as any subsequent associated documentation, and prominently displayed on the outside of the shipping container.

 

1.1.2     Products that are no longer in warranty due to expiration of the warranty period or due to misapplication or misuse will be repaired or replaced at the option of KeepSakeSupply.com. All costs associated with the shipment of out-of-warranty Products to KeepSakeSupply.com and the reshipment of repaired or replacement Products to Buyer shall be borne by Buyer.

  

1.2   Returns For Credit

 

1.2.1     Any Product to be returned to KeepSakeSupply.com for credit must have a Return Material Authorization (RMA) number assigned before shipment to KeepSakeSupply.com. The RMA number must be referenced on all documents accompanying the returned Product, as well as any subsequent associated documentation, and prominently displayed on the outside of the shipping container.

                                        

1.2.2     A Product may only be returned for credit under the following conditions:

 

(a)   The equipment is unused and is in the original shipping container.

 

(b)   The return occurs less than thirty (30) days from original date of shipment by KeepSakeSupply.com.

 

(c)   Opened product is not returnable.

 

1.3   Send all returns to the following address

 

1.3.1      Display RMA clear displayed on outside the package. Return without a valid RMA # will not be accepted.

                                        

1.3.2     Send to:

KeepSakeSupply.com
17150 Newhope St.
Suite 301
Fountain Valley, CA. 92708
U.S.A